Service Degradation - Great Lakes Research Facility Network Connection
Status:
Resolved
Incident Type:
Service Degradation
Start Time:
02/21/2013
7:00 AM
End Time:
03/01/2013
11:14 AM
Service(s) Affected:
Network Connectivity to UWM and the Internet from Great Lakes Research Facility.
Details:
UPDATE: 2/28/2013 @ 12:07 Repair of the fiber optic cable and conduit path continue today. Currently there is no estimated time to completion.
UPDATE: 2/21/2013 @ 3:00PM Network staff have enabled a low bandwidth temporary connection for wired connections. ProwlNet is not active at this time in the GLRF. Contractors and networking staff continue to coordinate efforts in order to bring the main network connection back online.
2/21/2013 @ 7:00AM The network connection between UWM and the Great Lakes Research Facility has been disrupted due to construction activities.
Network staff and contractors are aware of the issue and are working to resolve it as quickly as possible.
For issues or concerns, contact the UWM Help Desk at 414-229-4040, toll-free at 877-891-3459 or use the online form at GetTechHelp.uwm.edu.
