Repair Center Service Menu
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Cost
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Description
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Computer Diagnostic
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$20 |
Initial review of problems to determine proper course of action. Fee applied as credit if other services are performed.
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Computer Optimization
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$40 |
Install all necessary operating system and software updates, clean startup items, repair operating system if necessary. Install and configure UWM campus provided anti-virus anti-malware software if necessary.
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Virus Removal
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$100 |
Remove virus and malware, install and configure UWM campus provided anti-virus and anti-malware software. Install Operating System updates.
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OS Install
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$80 |
Install Operating System and updates. Install and configure UWM campus provided anti-virus and anti-malware software. Valid software license for OS required.
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Data Recovery Less than 4.5GB
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$60 |
Recover deleted files less than 4.5GB and transfer the files to a customer provided Flash Drive, CD, or DVD.
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Data Recovery More than 4.5GB
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$120 |
Recover deleted files greater than 4.5GB and transfer files to a customer provided hard drive or flash drive.
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Data Transfer
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$50 |
Transfer data from one computer or hard drive to another computer or hard drive. Subject to technician approval.
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Password Reset
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$20 |
Reset of local account password. Some data might be lost in this process. Proof of ownership is requested.
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Software Installation
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$60 |
Install and configure pre-purchased software.
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Mobile Device Configuration
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$40 |
Configure ActiveSync mobile device to sync with pantherLINK.
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Automated Backup Configuration
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$40 |
Setup computer to backup automatically to an external device. Hard Drive is not included.
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Hardware Installation
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$40 |
Install client purchased factory sealed hardware. This includes but is not limited to memory, hard drives, optical drives and graphics cards. Subject to technician approval.
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Warranty Facilitation Fee
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$40 |
Provide depot service or repair warrantied equipment. We are certified to repair Apple and Dell equipment. See a technician for details.
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Hourly Service
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$110 |
An hourly service fee may be assessed when doing repair work for warranted machines with non warranted damage or for performing work on non warrantied machines. Client notified prior to charges.
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Backups are used internally to secure client data, we do not provide a copy of this data and it is deleted from our server at the time of pickup.
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