Customer Service Information

Store Location and Hours

  • The UWM TechStore is open Monday-Friday from 9:30 a.m. to 4 p.m., Tuesday until 6:30 p.m.
  • The UWM TechStore is located in Bolton Hall, Room 225A - across the walkway from the Union on the second floor

Contact Information

You can contact the UWM TechStore staff:
  • email at uwm-techstore@uwm.edu
  • telephone at 414-229-2842
  • in person at the store Monday-Friday between 9:30 a.m. and 4 p.m., Tuesday until 6:30 p.m.

Our Customers

Students, faculty, staff and departments of the University of Wisconsin-Milwaukee may purchase from the UWM TechStore.

Payment Options

Payment from departments is made using direct charge transactions to approved coding strings.

We do not take cash or checks. In-store payment from individuals is made using Discover, Visa, MasterCard or UWM TechStore Gift Certificate (purchased online at UWM TechStore Online). Online purchases can be made using Visa or MasterCard.

Order Cancellation

To cancel an order, you may either come in person to the UWM TechStore, contact the staff via phone at 414-229-2842, or email UWM TechStore staff at uwm-techstore@uwm.edu.

Please note that once an item is shipped, you can no longer cancel the order and should instead follow the return policy as indicated below.

Returns

Returns of unopened merchandise will be accepted within 30 days from the date of purchase if accompanied by the original receipt.

Returns of opened merchandise will be accepted within 30 days from date of purchase and must include all of the undamaged/unmodified components as well as the original packaging and receipt.  A 10% restocking fee will be levied on such returns.

Once shipped to the UWM TechStore, custom built Apple computers cannot be returned.

Shipping & Delivery

Personal purchases of Apple and Dell computers may be conveniently picked up at the UWM TechStore. In addition, Dell computers can be shipped directly to an address of your choice.