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Mental Health





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Mental Health
LET'S TALK

Talking can help. Whether it's stress, sadness, relationship or academic problems, sharing your concerns with another person can make a positive difference. "Let's Talk" is a program that provides brief, walk-in consultations for UWM students with counselors from the Norris Health Center at several locations around the UWM campus. It is free and no appointment is necessary.

Consultations are informal, friendly, and confidential. Students are seen on a first come, first served basis for about 20 minutes. The counselor consultant will listen to your concerns and provide support, perspective and suggestions for resources. No topic is off limits. Common concerns are: stress, worry, academic concerns, sadness, relationships and family problems.

These consultations are offered for you. Take advantage of them! Remember they are

  • Free
  • Confidential
  • No appointment necessary

When and Where is Let's Talk?

NOTICE:
All LET'S TALK sessions will be suspended during Winter break. They will resume again on January 21, 2014.

Day
Time
Location
Consultants
Monday
1:00pm - 2:00pm
Endris Hall, 698
Tuesday
11:00am - 12:00pm
Engineering, E385E
Wednesday
2:00pm - 3:00pm
Garland Hall, 125
Thursday
1:00pm - 2:00pm
Bolton Hall, 196



FAQs

How is Let's Talk different from counseling?

What happens at a visit to Let's Talk?

What should I do if the Let's Talk consultant is already meeting with someone?

Who should visit Let's Talk?

I think I have a problem that would benefit from counseling, but I don't know anything about it. Would going to Let's Talk help me figure out what to do?

I was offered an appointment at Norris 14 days from now. Can I stop by Let's Talk in the meantime?

I went to Norris and spoke with a counselor. He recommended a referral to a therapist in Milwaukee. Can I come to Let's Talk instead?

I am currently seeing a therapist at Norris and would like to talk with someone sooner than my next appointment. Can I go to Let's Talk?

I am currently seeing a therapist at Norris, and I'm not happy with the way things are going. Can I go to Let's Talk instead?

What else do I need to know?

Let's Talk visits are confidential. Are there any limits to confidentiality?

Questions about Let's Talk?


ANSWERS

How is Let's Talk different from counseling?

Counselors at Norris provide ongoing therapy which usually consists of regularly scheduled 50-minute appointments. "Let's Talk" is not formal counseling: it is a drop-in service where students can have an informal consultation with a counselor consultant to deal with a specific concern and to introduce them to what it is like to speak with a counselor. Your "Let's Talk" counselor consultant can help you determine whether formal counseling at Norris would be useful for you and, if appropriate, assist you in scheduling an appointment.

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What happens at a visit to Let's Talk?

When you come to the site, look to see if the office door is open. If it is, please come on in. When the two of you meet, the consultant will listen closely to your concerns, possibly ask questions and provide, support, perspective and suggestions for resources.

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What should I do if the Let's Talk consultant is already meeting with someone?

If the consultant is already meeting with someone, the office door will be closed with a sign indicating that the office is occupied. In this case, please have a seat in a nearby chair and wait for the consultant to come out and greet you. The wait is usually not long.

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Who should visit Let's Talk?

Let's Talk is open to all UWM undergraduate and graduate students. Let's Talk is the best fit for the following people:

  • Students who are not sure about counseling and wonder what it's like to talk with a counselor.
  • Students who are not interested in ongoing counseling but would like the perspective of a counselor.
  • Students who have a specific problem and would like someone with whom to talk it through.
  • Students who have a concern about a friend and want some ideas about what to do.

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I think I have a problem that would benefit from counseling, but I don't know anything about it. Would going to Let's Talk help me figure out what to do?

Absolutely. The consultant will help you talk through your issues and help you determine the best way to get help. If you feel comfortable with the consultant, it is sometimes possible to meet with him or her at Norris in an ongoing way.

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I was offered an initial appointment at Norris 14 days from now. Can I stop by Let's Talk in the meantime?

If you believe you need to be seen sooner than the appointment you were given, it's best to call Norris directly and explain your situation.

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I went to Norris and spoke with a counselor. He recommended a referral to a therapist in Milwaukee. Can I come to Let's Talk instead?

Since regular counseling appointments are not available at Let's Talk, following up with the referral is a good idea. Unfortunately, Norris does not provide open-ended counseling.

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I am currently seeing a therapist at Norris and would like to talk with someone sooner than my next appointment. Can I go to Let's Talk?

If your next appointment is not soon enough, it is best to contact your counselor directly to see if he or she can see you sooner.

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I am currently seeing a therapist at Norris, and I'm not happy with the way things are going. Can I go to Let's Talk instead?

The best thing to do in your situation is to attempt to talk directly with your counselor and discuss the problem. If you feel you cannot do this, you can call the Norris Crisis Counselor to request a counselor change. Counselors are eager to get your feedback, positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles and helps get things back on track.

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What else do I need to know?

Although Let's Talk consultants are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and doesn't constitute mental health treatment. Let's Talk consultants provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your Let's Talk consultant can help you determine whether formal counseling would be useful to you and, if appropriate, assist you in getting connected to appropriate services.

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Let's Talk visits are confidential. Are there any limits to confidentiality?

Conversations with Let's Talk counselor consultants are confidential. However, one exception is that counselors may need to share information in a situation in which safety for yourself or others is a concern.

The Let's Talk consultants may take brief written notes of their contacts with students in the event that there is an emergency, or when a student is referred to Norris. In these situations, other Norris counseling staff may see these notes. Anonymous information is also collected about attendance so that we can keep track of the students we are serving.

Let's Talk visits are never reported on a student's official university record.

We don't want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let's Talk consultant

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Questions about Let's Talk?

Contact JoAnne Graham, Ph.D., Norris Health Center at 414-229-5144, or email JoAnne at joanneg@uwm.edu, or call Paul Dupont, Ph.D., at 414-229-2927, or email Paul at pdupont@uwm.edu.

The Let's Talk Program at UWM is based upon the Let's Talk Program developed at Cornell University. With permission, material for this website has been adapted or reproduced from the Cornell University and the University of Wisconsin-Madison Let's Talk websites. We would like to thank Wai-Kwong Wong at Cornell and Amanda Ngola at UW-Madison for their consultation and willingness to share resources, which helped us to initiate this program on our campus.

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