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Business Communication Certificate


Improve your written, spoken and interpersonal communication skills to help pursue a new position or promotion. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions.

Earn the certificate by completing four core courses, three electives and the capstone course within three years.



Begin with the four core courses, supplement with three electives that fit your needs, then finish with the capstone course in which you create your own project or present your portfolio. You have three years to complete the certificate coursework.

Please contact Jan Allen at (414) 227-3219 or to indicate your interest in the certificate and to register for your first course(s).

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  Core Courses  

Business Style of Writing

Thu., Sept. 3

Wed., Mar. 23, 2016

Effective Interpersonal Communication Skills

Wed.-Thu., Dec. 9-10

Wed.-Thu., June 8-9, 2016

Effective Speaking and Presentation Skills

Wed.-Thu., Sept. 23-24

Wed.-Thu., Apr. 13-14, 2016

Emotional Intelligence I: Dealing with Difficult People, Including Yourself!

Tue.-Wed., Oct. 6-7

Mon.-Tue., Apr. 18-19, 2016


Business Writing Formats

Wed., Oct. 21

Tue., Apr. 5, 2016

Developing a Strategic Communication Plan

Fri., Dec. 4

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills

Tue.-Wed., Oct. 13-14

Wed.-Thu., Apr. 20-21, 2016

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration

Wed., Sept. 23

From Conflict to Resolution: Managing and Mediating Conflict at Work

Wed., Oct. 28

Handling Difficult Conversations

Tue., Oct. 20

Tue., Mar. 15, 2016

Listening Skills

Thu., Oct. 22

Thu., Mar. 31, 2016

Negotiation Skills

Tue., Sept. 22

Tue., Mar. 8, 2016

Technical Writing for Non-Writers

Open Enrollment: Class Available Jan. 1-June 30, 2016

Writing for Publication

Thu., Oct. 1

Tue., June 7, 2016

For more information, contact:
Jan Allen, Director, Business & Management,, 414-227-3219, 888-947-9947