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The Resilient Leader: Strategies to Manage Effectively During Stress, Challenge & Change


Busy professionals live and work with uncommon amounts of stress today, and that stress, coupled with the rapid change and uncertainty companies face, has led to greater levels of burnout and disengagement. Leaders need to be mindful of burnout and its effects in order to maintain high levels of productivity and engagement within their teams and themselves.   

Luckily, there are specific skills leaders can learn to help themselves, and those they lead, build resilience to stress and prevent burnout. Five decades of research shows that resilience is a bundle of skills that can be taught, learned and improved. Resilience skills are currently being taught in the military, education, the legal profession and in business. Take the opportunity to learn the basics of burnout and more importantly, how to prevent it using research-based resilience tools.

Who Should Attend

  • Training and Development Managers
  • Managers and Supervisors
  • New or Experienced Trainers
  • HR Professionals
  • Consultants

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Benefits and Learning Outcomes

  • Learn how resilience skills can help leaders better manage their own stress, prevent burnout, and navigate through adversities and change
  • Discover the five building blocks of resilience
  • Hone research-based skills that you can use immediately to build mental toughness, develop solid relationships, grow engagement, and be a more effective leader both at home and at work
  • Leverage your strengths and the strengths of your team
  • Implement a model for becoming a more assertive communicator to better navigate tough conversations
  • Develop a better understanding of the importance of building strong relationships and responding to other's good news

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Course Outline/Topics

8:30am – 12:00pm

  • Intros
  • Burnout Discussion
  • What is Resilience?
  • Model of Resilience
  • Resilience Building Strategies Part 1 & 2

12:00pm – 12:30pm

  • Lunch

12:30pm – 4:30pm

  • Resilience Building Strategies Part 3 & 4
  • Putting It All Together

Sessions include a morning and afternoon 15 min. break.

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This program can be applied toward the:

Lunch and snacks are provided each day. Discounted parking is also available for those who park in the adjacent Grand Avenue parking structure.
Wed., May 20
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Paula Davis-Laack
$375: Register by Wed., May 6
$395: Register on or after Thu., May 7 Discount Available
CEUs: 0.7
Enrollment Limit: 25
Program No. 7710-7787
Note: Approved for 7 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute
Registration Deadline: Wed., May 13
Register Now
For more information, contact:
Latonia Pernell, Program Manager,, 414-227-3336


Spring 2015 Business Programs Catalog

Or download the pdf